Terms of Service

Last updated: 18 June 2026

These Terms of Service ("Terms") govern your access to and use of Rerun, the platform for building and running autonomous AI agents. Please read them carefully.

1. Agreement to terms

Rerun is operated by Reunit SA, a société anonyme incorporated in Luxembourg, with its registered office at 177 Rue de Luxembourg, L-8077 Bertrange, Grand Duchy of Luxembourg. In these Terms, "Rerun", "we", "us" and "our" refer to Reunit SA, and "you" refers to the person or organization using the service.

By creating an account, accessing or using Rerun, you agree to be bound by these Terms. If you do not agree, you may not use the service. If you use Rerun on behalf of an organization, you accept these Terms on its behalf and confirm that you are authorized to do so.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a contract to use Rerun. If you are using the service for an organization, you represent that you have the authority to bind that organization to these Terms.

3. The service

Rerun is a software as a service platform that lets you build and run autonomous AI agents. You give an agent a mission, and the agent works out the steps, recovers when something changes, and improves across runs.

Rerun can run in two modes:

Cloud mode: your agents run on Rerun's infrastructure.
Self-hosted mode (Scale plan): the Rerun engine is installed on your own server, and your agents run on your own infrastructure while the dashboard stays the same.

Agents can connect to third-party services on your behalf through our connector catalogue. You may also choose to plug in your own AI subscription instead of using the AI access provided with your plan.

We may add, change, or remove features over time to keep improving the service.

4. Accounts

You are responsible for providing accurate account information and for keeping your login credentials secure. You are responsible for all activity that happens under your account. Notify us at help@rerun.build if you believe your account has been accessed without authorization.

5. Plans, trial and billing

Rerun is offered under several plans, including Solo (14 USD per month), Team (34 USD per month) and Scale (64 USD per month), as well as a custom Enterprise plan. Current plans and prices are shown on https://rerun.build and may change over time.

Subscriptions are billed in advance on a recurring monthly basis through our payment processor, Stripe. The Solo plan may be offered with a paid trial (for example, 3 days for 3 USD). Unless you cancel before the trial ends, the trial automatically converts into a paid subscription and you will be charged the applicable plan fee.

Fees are exclusive of any applicable taxes, which you are responsible for paying. We may change prices with reasonable advance notice, and changes take effect at your next billing cycle. If a payment fails or is overdue, we may suspend or limit your access until the amount due is paid.

6. Cancellation and refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current paid period, and you keep access until then. Except where required by law, fees already paid are non-refundable, and we do not provide refunds or credits for partial periods.

7. Acceptable use

You agree not to:

use Rerun for any unlawful purpose or in violation of any applicable law or regulation;
abuse, overload, or interfere with the service or its infrastructure, or attempt to gain unauthorized access to it;
use agents to violate the terms, policies, or rights of any third-party service or person;
upload, generate, or distribute content that is infringing, harmful, deceptive, or otherwise objectionable.

We may suspend or restrict your access if you breach this section.

8. Third-party services and credentials

Agents can connect to third-party services on your behalf through our connector catalogue. You are responsible for your own accounts with those services and for complying with their terms. Third-party services are governed by their own agreements, and we are not responsible for them.

Your secrets and credentials for third-party services are not stored in Rerun's database. You remain responsible for the actions your agents take using the access you grant them.

9. Customer content and responsibilities

You retain ownership of, and are responsible for, the data, instructions, and missions you provide to your agents ("Customer Content"). You grant us the limited rights necessary to host, process, and operate the service on your behalf.

When you use cloud mode, our processing of personal data within Customer Content is described in our Privacy Policy and governed by our Data Processing Agreement.

10. AI output and supervision

Rerun agents are autonomous and rely on AI models. They may produce inaccurate results or take unintended actions. Output is provided for your use and is not professional, legal, financial, or other advice. You are responsible for reviewing and supervising what your agents do, in particular when their actions affect third-party systems or produce irreversible effects.

11. Intellectual property

Reunit SA and its licensors own all rights in the Rerun platform, including its software, design, and trademarks. These Terms grant you a limited, non-exclusive, non-transferable right to use the service, and no other rights are granted. You keep all rights in your Customer Content.

12. Self-hosted mode

In self-hosted mode, the Rerun engine and your agents run on your own infrastructure, and your Customer Content does not leave your machines or reach Reunit SA. You are responsible for provisioning, securing, operating, and maintaining that infrastructure, and for the availability and backups of any data held on it.

13. Disclaimers

To the maximum extent permitted by law, Rerun is provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, error-free, or secure, or that it will meet your specific requirements.

14. Limitation of liability

To the maximum extent permitted by law, Reunit SA will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business. Our total aggregate liability arising out of or relating to the service will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Luxembourg law.

15. Indemnification

You agree to indemnify and hold Reunit SA harmless from any claims, damages, liabilities, and costs (including reasonable legal fees) arising from your use of the service, your Customer Content, your breach of these Terms, or your violation of any law or third-party right.

16. Suspension and termination

You may stop using the service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the service in a way that creates risk or legal exposure for us or others.

On termination, your right to use the service ends. Handling of any personal data after termination is described in our Privacy Policy and, where applicable, our Data Processing Agreement.

17. Changes to the service or these Terms

We may update the service and these Terms from time to time. When changes are material, we will take reasonable steps to inform you, for example by email or through the service. Your continued use of Rerun after changes take effect means you accept the updated Terms.

18. Governing law and jurisdiction

These Terms are governed by the laws of the Grand Duchy of Luxembourg, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms or the service will be subject to the exclusive jurisdiction of the courts of Luxembourg, without prejudice to any mandatory consumer protection rights you may have.

19. Contact

For any questions about these Terms, contact us at:

Reunit SA 177 Rue de Luxembourg, L-8077 Bertrange, Luxembourg VAT: LU19540651 help@rerun.build https://rerun.build